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MiDAS
2000
Professional
Call Management System
MiDAS
offers an affordable solution to control your telephone account and
put an end to telephone abuse whilst improving efficiency.
An
easy to use Windows™ 95/98/NT/2000 application, it can be loaded either
in stand-alone mode, or as part of a network. It accumulates call data
from your PABX and enables you to report on the data in a variety of
ways. The range of available reports enables the modern business to
increase efficiency and controls telephone expenditure.
Reports
The MiDAS
program analyses the accumulated data and produces a wide range of management
reports that can be used to enhance your business. The reports can be
generated on demand, or at pre-selected intervals. Each report may be
stored on disk and can be viewed, printed, emailed or exported into
other formats at any time.
The
reports incorporate cross-reference data, such as name, account codes,
cost data and trunk group data, all obtained from tables which are customised
for your organisation. Cost data tables are supplied as part of the
installation and are itemised for your specific location. The Destination
Tables are first customised on installation,
and can then be easily maintained by using the MiDAS
Destination Table editor.
Security
The product incorporates a flexible password facility to control the
access levels of different users. The default security level, which
need not be changed unless required, allows any user to access all of
the MiDAS
facilities. In cases where different levels of access are required,
the system can be configured to have password-dependant access. In such
cases, the system only displays the menu items that the user is allowed
to access.
Features
Capable of monitoring 1 to 10000 PABX extensions
Multi-User System
Multi-level password security
Simple user interface
Reports can be previewed on screen, printed, emailed or exported
into other formats
Ability to monitor multiple PABX call logging ports
Client specific reports for export to various software applications
Export/import files in various formats for database maintenance
Multi-level organisational structure
Variable costing mechanisms to apply different costs to specific
numbers or groups
Multi-carrier Call Costing
For
more information - click here!
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